Kevin W. McCarthy

The Professor of On-Purpose

Business

How Do You Build Your Confidence?

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Pointer: I make reference to The Service Model™ in this On-Purpose Minute. Here is a link to review, purchase, and download a copy. Click Here for Your Copy.

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Look at the kid in the front row, fourth from the left! Yep, the one with the rolled-up pants (room to grow) and checkered jacket. That’s yours truly in Mrs. (Lois) Johnson’s Kindergarten in Bethel Park, PA! My guess is the photo was taken in 1960 and I’m five years old. I was one of the youngest kids in this class.

Mrs. Johnson Kindergarten

I was blessed with a very happy childhood. I don’t look really happy on the day of this photograph. Come to think of it, none of the boys look too thrilled to be this close to girls (yuck!) and under such tight control with our hands in our laps!

In reviewing my report card from those days, I read “Kevin is young and lacks confidence.” Fortunately, my parents decided to hold me back a year so I could grow in confidence. Yes, I repeated kindergarten! My parents’ wisdom set me on a more positive trajectory for life. Thanks, Mom and Dad!

Odd that I still remember those words and that label “Kevin … lacks confidence.” It used to really bug me that I was a person who lacked confidence. As I’ve matured, I realize how wrong my understanding of that statement was. Mrs. Johnson was offering feedback to my parents so they could make informed decisions to remedy the matter rather than labeling me. I’m the one who mistakenly “owned” the label. Five- and six-year-old minds do things like that. Sadly, so do 25-, 35-, 45- … year-old minds, too!

Each of us lacks confidence at the start of anything new. Confidence can apply to a skill or aptitude but not to the very nature or soul of a person—that’s just too destructive.

Have you bought a lie that you lack confidence or some other such nonsense? Don’t!

Let’s rephrase the statement and shift your perspective. You just haven’t yet found the bedrock of your beliefs and faith upon which to grow in confidence! I promise you that this solid ground for the soul exists in you. Like innate leadership, you have a place where you are designed and destined to be confident. It is a birthright that you may need to claim (or reclaim). Keep looking!

Look into the eyes of that little boy on the first row then and today in the video. As a person, does he lack confidence today? I’ve been a speaker in arenas in front of thousands. I’ve been on TV and radio broadcasts throughout the USA and Canada. People without confidence don’t do that.

How Do You Build Your Confidence?

There’s the question I’m placing before you. I’ve found the readers of this blog are a bright bunch of people. Please share your insights, comments, or quotes in the Comments section below. Let’s help one another become more confident as leaders of our lives.

Quotes About Confidence

Readers of The On-Purpose Person and The On-Purpose Business Person know that I start each chapter with a quotation. For this post, I turned to my book of quotations about confidence specifically. These quotations will stimulate your thinking:

“I had no vision of the scope of what I would start. But I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.”

    Sam Walton, Founder of Walmart (1918–1992)

“To do anything in this world worth doing, we must not stand back shivering and thinking of the cold and danger, but jump in, and scramble through as well as we can.”

    Sydney Smith, Anglican Clergyman and writer (1771–1845)

“Fortunate is the person who has developed the self-control to steer a straight course toward his objective in life, without being swayed from his purpose by either commendation or condemnation.”

    Napoleon Hill, Author, Think and Grow Rich

“Calm self-confidence is as far from conceit as the desire to earn a decent living is remote from greed.”

    Channing Pollack, U.S. Magician and Hollywood Actor (1926–2006)

“Confidence is the feeling by which the mind embarks in great and honorable courses with a sure hope and trust in itself.”

     Cicero, Roman philosopher, 1st Century B.C.

 

I leave you with one parting On-Purpose Proverb:

“Awareness of one’s lack of confidence indicates that your heart and your head are still talking. They just need to get the rest of the body moving so the next lesson can be learned more readily.”

Is Your Career In The Midst of A Tough Shift™? (part 3)

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(Be sure to read to the end to learn how we’re helping good, willing-to-learn people start their own business.)

With the continuing changes in the economy, there seems to be this “tough shift class” of Corporate America employees—talented, experienced people—who are in transition every few years. Generally speaking, I see them as what used to be middle management in sales and service positions. They’re the new migratory workforce. In the past, they may have migrated from branch to branch within a company and had continuity of employment. Today, however, they’re migrating from company to company. These fits and starts in and out of jobs wear on one’s confidence.

Here are 3 smart reasons to start your own business in the midst of your job search:

  1. You’ll be a better employee when you do get your next job. You’ll be able to Think Inc!—a concept from The On-Purpose Business Person whereby every person thinks like the president of his or her own company.
  2. You’ll do a better job search because you’ll better understand yourself and what matters most to you. You’ll improve your marketability and odds for landing in a better, more on-purpose place.
  3. Your business venture might work! Join the ranks of being an independent business person whose only boss looking at them is staring them in the mirror. Who knows, maybe you’ll end up on Shark Tank!

Prospects for this rising middle management migratory workforce are not necessarily improving. Technology is working against them. In the front end of the Knowledge Age, automation of systems and controls shrunk the middle management class. Today, artificial intelligence (AI) systems are replacing their decision making and oversight and decimating their numbers yet again.

Here’s how to find the job of your life.

Hedge your bets. 

Here’s the hard reality. Your working career is likely to be a series of tough shifts composed of company changes. Regardless of whether you’re looking for a corporate job or working in one now, you are in the midst of a tough shift or you will be soon!

The involuntary income gaps between “gigs” disrupt financial and retirement planning horizons. It can also wear on the soul.

Starting a business is the perfect hedge for job jumping.

When you get “re-organized out” of your old company you’ll immediately have something to look forward to investing more of your time into until you land again or your business replaces your income. It dampens the lows and lifts the spirits.

Pressure and risk are high when you’re in the midst of a tough shift. If your business isn’t ready to launch, then you have to keep looking for that job. However, if you’ve been working all along on your business and the career tough shift comes along then you’ve some involuntary freedom—Voila! What a perfect time to take your solo ownership opportunity to the next level.

Beat Your Drum

The continuing ups and downs of the economy and the growing ranks of the dis-incentivized non-working can be disheartening. Perhaps you fear falling into such government dependence. You have a choice and it can start today.

Let your life beat with the drum of being true to yourself by being on-purpose. The world will not necessarily or readily step to your new beat, so that’s why you want to ramp up your business adventure now.

You possess the power to transform your world and bring your dreams into being.

Are you asking yourself, “Am I ready for a tough shift … to a new job or business opportunity of my own?”

Everyone, yes everyone, needs to start a business at least once in their life. Aside from marriage, which I highly recommend, little else that you set out to do will challenge, educate, and mature you into a better person or even a better employee.

Starting a business is demanding.

It is also rewarding because you have the independence to pick and choose what you’ll do and whom you will serve as your clients or customers. Risks go with these rewards so be smart.

Chances are you’ve uttered the words more than a few times: “I should start a business.” So … what are you waiting for? Even if the business never opens its doors, the benefits of starting a business are far greater than you’ll ever know unless you’ve done it.

Need some help with starting your own business?

Consider On-Purpose Personal Leadership Coaching. Whether you are starting a business or wanting to improve a current one, this offering is a great way to get the help you need.

Selectively, my wife and I are also helping people to start businesses as independent health coaches. Email me with your interest and we’ll set up an interview. It is rewarding work on many levels.

Is Your Career In The Midst of A Tough Shift? (part 2)

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Career Advice?

Early in my career a well-intended business person told me, “Keep your personal life and your business life separated.” At the time, I remember questioning that advice. Perhaps if I had pursued a career in Corporate America that Industrial Age advice might have served me well.

I ignored that advice and followed my heart with the guidance of my head.

Today, I wholeheartedly believe just the opposite is not only true but the healthiest approach to living life and having well-being in your person, work, and relationships.

I’ve been a business owner for over 50 years.

It started with selling candy on the school bus. I tended to eat my profits. My older brother did collections and my parents’ dental plan covered the cavities. Heading down and staying on a path of independent business ownership eventually led me to be in the business of helping clients integrate their work and life to be on-purpose. For over 25 years, I’ve been sharing that message with anyone who would listen. Today, the world is ready and hearing this message.

But what if your life feels compartmentalized, scattered, and struggling with a Tough Shift? Now what? The disintegration of life and work may be an effective (and necessary) survival tool for working ill-fitted jobs, but is dying better than thriving?

Integration of life and work is where it’s at.

On-Purpose can help you to live into your greater calling and find your happiness.

Put on-purpose business principles and planning to use in your personal and work life. As a business advisor my focus is principally on company growth through improving the business acumen and leadership capacity of the people within a well-defined business strategy. We help our clients create On-Purpose Business Plans. You can do the same for your career by creating a life and career plan, especially leveraging ONPURPOSE.me, the online 2-word purpose statement discovery tool.

Over the years, many a client has come to me seeking life and career advice.

Usually, the call comes when they’re in the midst of a tough shift—job loss or job dissatisfaction. Most of us struggle with time management, but that isn’t the underlying issue. We’re fighting financial worries, but that isn’t the true problem either. We’re trying to steady a shaken confidence, but that isn’t the problem.

The real problem is we haven’t identified what’s most important … really important–willing-to-pay-the-price-important.

  • We take on too much.
  • We spread ourselves thin.
  • We never develop our true strengths, passion, and purpose.

The idea of spreading our risks actually compounds it. Try excelling at something you’re not called to do. No amount of extra time, energy, and effort can produce a truly satisfying result. We’re simply off-purpose. What a waste!

If you find yourself in the midst of a tough shift, such as out of work, underemployed, on-the-fence about your future, or downright unhappy in your present job, then On-Purpose® is a fun, workable process designed to free you to be true to who you are.

Here are some suggested resources:

  1. Read The On-Purpose Person.
  2. Run Want Lists and Tournaments to get very clear about what’s most immediately important. Use The Discovery Guide free preview.

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    Mary Tomlinson rocks as an On-Purpose Personal Leadership Coach
  3. Hire a coach to help you. There are plenty of talented, capable “life coaches” available. Mary Tomlinson is delightfully exceptional at walking clients through the entire On-Purpose personal planning process using On-Purpose Peace. We also have other recommendations to On-Purpose Pros as life and career coaches.
  4. Make appointments for your dream! If you don’t, no one else will. You’ll always be subject to fulfilling the dreams of others while your dream dissipates through the days spent instead of invested.

Go into this planning process with a focus on your life and you’ll come out with a life and career plan that informs your vocational aspirations.

Smooth out the tough shift and step your life into a higher gear—on-purpose!

Make Appointments for Your Dream

Is Your Career In The Midst of A Tough Shift™?

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Job loss, underemployment, a part-time job instead of a full-time job, less pay for less rewarding work. Or perhaps you just don’t like the job you have. You are in the midst of or contemplating a Tough Shift™.

Don’t go through it alone! And, you’re not alone.

Stock market volatility, technology changes, and the gig economy might have you considering other career options.

When the U.S. economy catches a cold, the whole world sneezes! This unfortunate effect has many people spinning and caught in a round of chaos and confusion. Couple this with technology changes and the personal fallout from job loss and underemployment—it all amounts to a serious worldwide tough shift.

Change is never easy, but change under duress is even tougher.

Fear, worry, doubt, and anxiety creep into us. This affects us at some profound subconscious level and begins to be communicated. Our nervous vibe causes others to view us as desperate and risky. This perpetuates our greatest fears from the tough shift.

Is now the time to explore starting a business?

It can be an intimidating undertaking but there are many options to explore out there. For decades I’ve worked with business start-ups to design, advise, and guide the growth and development of the business plan and leader.

Don’t go it alone.

Find a business advisor or mentor who can see clearly into your blind spots. Yes, you’ll invest a few dollars, but you’ll gain time to market and create a more profitable and better working operation. There are no short-cuts to business creation, but why add unnecessary delays and detours out of your own inexperience?

So while you’re looking for a job you can be creating one, too … for yourself. Who knows, you may never have to go to work for someone else again!

This On-Purpose Business Minute offers some simple and calming insights.

Are you ready to tackle the underlying issues, so you’re tough shift proofed?

Are You Line or Staff?

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Think Inc! is Pillar 2 in The On-Purpose Business Person: The Mindset.

 

Being a line manager or staff person defines the role of one’s job, but it need not define your attitude and approach to your job.

In this On-Purpose® Business Minute, let’s explore a structural reality that affects on-the-job performance, often negatively. It need not be so if one is simply willing to see the job differently and Think Inc!—the mindset of being a line leader even if you have a staff job.

The absence of leadership is often cited.

When you’ve had a lousy customer service experience it is most often because someone wasn’t willing to make a decision or someone else away from the situation had created a broad, inflexible policy. There’s little worse than having a customer service person (staff person) cite you the limitations of their job and why they can’t help you.

When the overarching cloud of their superior’s policies outweighs the frontline person’s inherent common sense and desire to do right for their customer, everyone suffers.

Here’s an example from a few years ago. Judith and I were flying from Washington, DC, back to Orlando on a 6:00 PM flight. I discovered there was an earlier flight to Orlando at 3:00. We showed up at the airport at 1:30 to see if we could catch a ride on the early flight with US Airways. Good news—they had plenty of seats and would be happy to change our seats for $75 each. Being a travel veteran over the decades, I said, “What if we fly standby and take open seats on an as-available basis?” It seemed like a straight-forward logical win-win request.

Stupid me! I was told that we couldn’t get on the earlier flight because “US Airways needed to generate revenue on those seats.” Pardon me, I thought I had paid for two seats and they were already generating revenue from our business. Under the logic of airline seats being a “perishable product” my practical argument was, “Hey, if the empty seats haven’t filled within 90 minutes of flight time, don’t you have a higher probability of selling seats on the later flight that is almost full?”

What was I thinking? “Why should US Airways want to take care of the passengers standing at the gate while increasing their own odds with getting some yet-to-show-up new passenger to pay for the later flight?” But that’s the way my mind works.

US Airways, however, has a scarcity mindset … the customer wants something we have, we already have their money, so let’s gouge them for some extra revenue instead of accommodating their request. Even the ticket agents and customer service person were visibly unhappy about having to enforce a logical customer request that was thwarted by policies called, “We need to earn revenue on that seat.” I was given that as an excuse by multiple people over numerous times. Wow, how degrading and transactional to quote policy like that to the customer.

By the way, we decided to hang on to our $150 and took our scheduled flight.

US Airways gets my nomination for being off-purpose with this matter. Not surprisingly, a Google search for their corporate purpose, vision, mission, or values reveals none.

To the credit of US Airways, their front line counter agent and supervisor tried to be helpful within their limitations. We traveled home safely and for that, I’m thankful to US Airways.

Be On-Purpose!

Kevin

 

Are You Doing Business By Design?

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Most start-up businesses begin with great intentions but are at risk of being haphazardly led with little to no regard for the founder’s spiritWalt Disney Creating Happiness or original intent—even when the founder is still running the business! It is a costly loss of strategic advantage, employee and customer engagement, and business profits!

Some companies get it right and thrive. The Walt Disney Company’s 2-word purpose can be stated as Creating Happiness. They do a great job of living into that purpose.

Susceptibility

Most susceptible to this drifting from the founder’s spirit and intent are large organizations and institutions where work is highly fragmented across divisions and/or countries. Specialization must be paired with a sustainable corporate culture that honors and innovates upon the strengths of its past.

For example, did you know that universities and colleges such as Harvard, Yale, Princeton, and other Ivy League colleges were started as seminaries to train and equip ministers in the Christian faith? Today, these academic bastions of intellectualism and secularization are so far from their founders’ intent that their roots are obscured, if not outright ridiculed.

Candidly, most large businesses have lost a measure of their soul, and so they resort to conveying and communicating corporate values as the “fix” to the deeper loss of authenticity and congruency. When values need to be more codified and communicated than caught, then ethical business problems are predictably on the horizon.

Right behavior can be reinforced, but it can’t be legislated.

Hellegation™

Least susceptible to drift are micro-businesses or one-person entrepreneurs, freelancers, and such—provided they have clarified what matters most. Otherwise, they’re susceptible to the “chasing bright shiny objects syndrome.”

Solo owners face a different challenge, however. Founders of these SOHO (small office, home office) businesses are typically wearing far too many hats and are preoccupied with personally providing production, sales, and customer care. They’re easily caught in a vicious swirl of learning, working, and selling or overwhelmingly stuck in procrastination.

Fortunately, their passion to perform typically enables them to muscle through and deliver on a small scale basis. My term for this is Hellegation™—a condition where the solo owner has no one to delegate work to in order to be freed up to focus on more important matters to the health and well-being of the business, its customers, and society.

Years ago, I had a client who was starting an IT business. He got so lost in his software development, he soon forgot why he started a business. His intent was to help clients, employees, and his family, but he lost sight of the larger picture—becoming buried in the details. His strategic confusion produced a bewildering business design supported by a confused business infrastructure.

In my client’s case, lines of code were the means for creating value and making a contribution. He, however, got caught up in the making of money (financial profit) versus creating a profit for everyone (adding value). The true value of his business wasn’t code or cash but grounded in how his software improved the lives and productivity of his client companies and their customers.

By Design, On-Purpose

It sounds so basic, but the fundamentals of business really don’t change. Ultimately business is about people serving people. As today’s On-Purpose Business Minute encourages: do business by design. Clarity of purpose is your market advantage (or disadvantage if absent!). The difference from company to company is its business style, design, model, and infrastructure in alignment with its purpose, i.e. being on-purpose.

Any kind of plan or business plan for small businesses tends to be scarce. Who has the time to plan? or so the thinking goes. Understandably so because the plans are really not all that appropriate or useful in many businesses (see: What is the Purpose of a Business Plan?). Nonetheless, that doesn’t mean strategy and planning are useless and meaningless. They have a specific and powerful place in a company of any size.

(Special plug: A couple of years ago I met Jim Horan, creator of The One Page Business Plan. Here’s a great planning device for businesses of all sizes. It is, however, especially apropos for solo owners.) I also offer The Service Model as a similar but different way to analyze, build, and design your business. You can purchase instructions and a worksheet at The On-Purpose Shop.

Having a strategic context for building your business matters.

The On-Purpose Business Plan is a 9-minute video providing the essential steps to integrate the business design, plan, model, and infrastructure to reach and serve your customer base. This “map” of what’s needed is too often a missing perspective for those leading organizations. Admittedly, the agenda is full so connecting this many dots seems like busy work. In fact, it is vital business work to the development and growth of your team, culture, and business performance.

Regardless of whether you are an entrepreneur of a one-person show or the CEO of a billion-dollar business, as your business advisor and designer, you don’t call me until there’s a problem in the business that your team or you can’t fix yourselves. Your SWOT Analysis only takes you so far.

Stuck?

Let’s assume that you are competent at delivering your product or service, but the business isn’t growing. That means problems lie in the design of the business or the leadership or both! Conversations and conventional wisdom swirl around business infrastructure, business planning, and the business model, but it is like a fish swimming in water trying to see water—you won’t see it because you’re too close to the matter.

Times like this demand depth, not shallow manipulations of the status quo under the guise of change management. In the strategic depths of an organization, a slight adjustment in understanding, a tiny shift in strategy, or an orientation toward greater alignment ripple powerfully into positive results.

The simple articulation of a 2-word purpose statement is the tiniest of acts—but the most potent of all strategic initiatives.TOPBPerson cover

Tweaking the fundamental design of the business is not for the faint of heart. Eventually, failure to do so will be manifest in every facet of the business … and that’s costly at every line item on the budget. Strategic business design can elevate the business to the next level of performance, profits, and expression of its purpose.

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The On-Purpose Business Person provides a solid framework for any person at work to learn how to be strategic and to approach their work as a business owner. Click here or on the image to the right to purchase it for $16. It is also available on Kindle for $9.97.

Get The Service Model worksheet here!

How To Get To Business Clarity

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We have just started a New Year. 2018 is rich with possibilities—so rich, in fact, it can be overwhelming.

My word for you for this coming year is this:

Depth through business clarity.

We’re all a bit ADD these days with the pace of life and the demands on us at work. It is easy to bounce from activity to activity. Playing in the shallow end of business typically produces meager results. You’re ready! Wade into the deep end of the pool.

Be more mindful in 2018 to keep your business simpler and more focused on what matters most.

Work on depth of

  • thinking
  • planning
  • relationships
  • business performance

Instead of being scattered across the plainsThe On-Purpose Business Person book cover of busyness, get focused on the gains in business that await when your team and you pursue excellence over expedience. Once you’ve positioned your business to be a leader, then you can focus on doing more of what you do best more profitably. Sounds like The On-Purpose Business Person to me. Re-read it this New Year.

Need some executive coaching or small business advisor services or consulting? We’re here to help! Email me.

Will You Have A Happy, Healthy, & Prosperous New Year?

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(This video was originally recorded in 2011. While the year mentioned is not current, the message shared is timeless.)

To kick off the New Year, I’ve gathered a handful of On-Purpose Minutes and Business Minutes relevant to the popular New Year’s toast for a Happy, Healthy, and Prosperous New Year. Rather than it being a mere sentiment, why not make it a reality or at least invest your self in making your good life even better?

Put your good intentions into action!

For each aspect of this New Year gesture, dig deeper by clicking on the provided links to relevant Minutes.

Happy On-Purpose New Year!
Kevin

A Happy New Year

Happy is rightfully a great word to be associated with New Year’s Day. Much like time itself, happiness is fleeting, yet so desired. Who doesn’t want to be happy? The term “Happy New Year” embraces the chronological odometer as it turns and makes a fresh start for 2018. Relish the reminder.

Comparing Christmas Day to New Year’s Day reveals an interesting shift of words and implications. We will say Merry Christmas, but the word most reverently associated with this Christian holy day is joy, as in the song, Joy to the World.

Joy can be one’s reality regardless of whether circumstances are happy or unhappy. Trading in happiness is a far less stable currency of emotion. Joy is the gold standard.

Are You Happily Distracted?

How Do You Get The Job Of Your Life?

How Do I Find Peace In My Life?

A Healthy New Year

Several years ago, this over-50 former athlete turned business advisor, author, and speaker was resigned to wearing “my fat suit.” This is going to sound awful, but I was so accepting of my extra pounds that I used to say, “Unless I have a cancer, I probably won’t lose this weight.” Ugh!

Fortunately, that changed in March 2008, when I was booked by Dr. Wayne Andersen (sight unseen) to be the keynote speaker at the Take Shape For Life National Convention. I did the program, lost the weight, and haven’t really looked back at my old weight since. Admittedly, the holidays are the hardest part for me because I get so out of my normal routine; it is a festive time, and I’m addicted to sweets.

Are You Starting A Diet Monday?

Do You Want To Grow Into Maturity?

A Prosperous New Year

Prosperity is so overused, abused, and misunderstood. Let’s set the record straight.

Are You Prepared to Prosper?

Blessed Are The Profitmakers For They Shall Enrich The Earth