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The Professor of On-Purpose

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Blog

Type 2 Diabetics: A Sweet Christmas Present

August 26, 2009 By kwmccarthy

My wife, Judith, is a
Certified Health Coach. She is interested in helping 50 people with
Type 2 Diabetes lose 30-50 pounds and be off their medication well
before Christmas.

Their health will be their Christmas gift to
themselves. Who do you know that needs to connect with Judith? No magic
or secrets here. They need to want to get healthy and be willing to be
coached. Contact Judith at 407.927.1642

Will I See You There?

August 7, 2009 By kwmccarthy

Central Florida Christian Chamber of Commerce

I hope you can join us at the next Business-Building Lunch, September 1st, with our keynote speaker, Des Cummings Jr., who is Executive Vice President of Business Development for Florida Hospital and the Florida Division of the Adventist Health System. In this role, Des gives leadership to the mission, planning, marketing, new business development, and foundations for the seventeen Adventist Health System hospitals in Central Florida.

Tuesday, September 1st 11:30am to 1pm.

Faith Hall Conference Center at First Baptist Orlando, 3000 S. John Young Parkway, Orlando.

Member price $20.00; Non-member price $30.00.
Plenty of free parking is available.

For Information: www.cfchristianchamber.com or 407 484-3899.

Des talks about building a business on a foundation of love, ethics, and spirituality here.

Happiest Person Nominee

July 22, 2009 By kwmccarthy

James gave me permission to post this photo he took of a special little guy in his life. IMG_7867

"As far as an expression of happiness, this picture I took this past weekend on a camping trip shows it all.  The two of us went camping."

Thanks for sharing with us James.

Be On-Purpose!

Kevin

Who is the happiest person you know?

July 21, 2009 By kwmccarthy

"Who is the happiest person you know?"  It was a simple question.   The answer, however, proved to be more challenging than I imagined.

  • What is your definition of happiness?
  • Who is the happiest person you know and why?

——————

This was today's On-Purpose Minute.  It drew such a large response that I posted it here in hopes that email conversation and wisdom of the viewers would accrue to more than just me. Please share your thoughts on this On-Purpose Minute by adding your comments.  Click on the headline of the posting and it will open up to a comments section.  Go for it!

Be On-Purpose!

Kevin

PS: To subscribe to The On-Purpose Minutes (Tuesdays) and On-Purpose Business Minutes (Thursdays), click here for your free subscription.

Customer Service Laughs

July 15, 2009 By kwmccarthy

We all have our travel war stories.  I just had to add my most recent experiences to the "I wonder what they are thinking" file.

Wireless Wonders
OK, so I check into the Phoenician Resort in Scottsdale, AZ for a convention. My wife and I just traveled way too many hours thanks to a thunderstorm over the Atlanta airport that had us missing our connecting flight and the next flight because it was already overbooked.  I go to power up my laptop to handle a few items while my wife is taking a bath before we crash for the night.

I'm greeted by a screen that informs me internet connections are $12.95 per 24 hour period or $3.95 per hour.   Let's face it – when Hampton Inn can give you free wireless access, why is a five star resort gouging its patrons by making wireless internet service a profit center?   Frankly, I was ticked off about it.  Here I was stuck for four days at this beautiful resort and I couldn't shake the feeling I was being raked over the coals.  At least they didn't have a meter on the water for the shower and bath tub.

Thinking there might be some sort of group rate or discount available, I called the front desk and asked if there was a group rate for wireless service.  "No," the woman told me.   Admittedly, I vented my frustration when I said, "Gee, Hampton Inn gives you free wireless; you would think the Phoenician would have this service for free."  Her response was priceless:  "Sir, we're a five star resort not a Hampton Inn."

The message I got was if you can't afford the car, then don't complain about the price of gasoline.  So come on Phoenician, get into the 21st Century of basic services for guests. 

Great place to stay otherwise!

Delayed Thinking
So we're heading home from the trip to Phoenix.  Delta Airlines calls my cell phone around noon Eastern time to say our connecting flight from Cincinnati to Orlando is delayed from 8:15 PM to 10:00 PM.  I'm impressed. 

We arrive at Cincinnati to find the 10:00 flight time is still the mark.  About fifteen minutes before boarding we're informed that the flight departure is now delayed to 11:30!  So with a 1 hour and 49 minute flight that puts us home at 1:30 am.  Thankfully, we've adjusted somewhat to the three-hour time difference in Phoenix. 

What few of us in the airport realized was the food court and all shops closed at 9:00 on this Sunday evening.  That meant you had about 200 souls and two vending machines tucked behind the food court half a concourse away.  Now Delta had only about ten hours to make other arrangements for the plane, but they bet they could get this one on the ground fixed.  About 10:30 someone from Delta threw a flat of water and some biscuit cookies and peanuts on the counter and announced, "Come and get it."

Judith and I were fine sitting there.  It was the families with all the little kids heading to Disney World for whom I felt true compassion. 

Fortunately, when we got on the plane, the flight attendant, Peter, had a plan.   A free movie and headsets for everyone. He did a great job of apologizing to the passengers.   The movie was 17 Again.  You aren't going to believe this, but the plane landed just before the movie ended.  So if anyone knows how the movie ended… email me!

It gets funnier…

Bathroom Humor

We land in Orlando just past 1:30 AM.  Judith and I head to the baggage claim to get our bags.   The Orlando airport is empty except for passengers from our flight and another from Atlanta.   They place all of us at carousel 30.   About this time, nature is calling me so I head to the bathroom for an on-purpose pee.  I see it has one of those bright orange cones in front and a cleaning cart.   I walk in and a woman is cleaning the men's room.   She scolds me for coming in and tells me to leave.  I comply. 

I walk half a concourse to another men's room.   It is closed with a barricade.   I walk back up to baggage claim 30 hoping the attendant is finished.   She's standing in front of the entrance blocking people from going in.  Get this… a male attendant is standing in front of the women's bathroom entrance blocking women from going in. Do you think they could have switched?  

So here you have about 400 people all waiting for the bags with the only two bathrooms within 500 yards being blocked by staff of the opposite sex from the bathroom they are cleaning.   Could they have switched bathrooms?  No!  Could they have accommodated the only two flights left to come into the airport at now 2 AM?  No!  My Spanish is not good otherwise I might have argued the point.  What were they thinking?

I just had to laugh… fortunately not hard enough to wet my pants.

Be On-Purpose!

Kevin

Syfy: Why?

July 7, 2009 By kwmccarthy

SyFy LogoThe SCI FI Channel has changed its branding.  Check it out with this link.

At On-Purpose Business Advisors we inevitably end up in branding because of our core work on business design and strategy.   Branding is one of the first external expressions and places to create alignment with customers.  

I had to laugh when I saw the new name.   SCI FI says it all.  Syfy – what does that say?  There are some names you just don't need to change.  That said, a logo update would certainly be in order, but to change the name at this point to Syfy is just plain stupid.   Perhaps they have some magic hidden up their sleeve with this new name.  I sense someone got paid a great deal of money to develop a new look and name.  Unfortunately, the emperor's new clothes made it through tight-lipped committee after committee for approval.

The new logo makes me think this is a Styrofoam cup business, a paper company, or a pharmaceutical conglomerate with some made up name due to some chemical compounding.  Certainly not an edgy science fiction television channel.  

The good news is the execution on the web site is stunningly well done in terms of navigation, look, graphics, etc.  They've kept the traditional purple (outer space?) for highlights.  There is a lot there and they manage it nicely.  So kudos to the team that took what was probably given to them and took it boldly where few have gone before.

For now, all I can do is sigh, fyi. 

Be On-Purpose!

Kevin

Living Longer with Purpose

June 18, 2009 By kwmccarthy

You know of my passion about purpose and living on-purpose.  A friend sent me a link to an article: a recent study of seniors and how those with a stronger sense of purpose live longer than those without.  It doesn't matter what the purpose is.

"It can be anything — from wanting to accomplish a goal in life, to
achieving something in a volunteer organization, to as little as reading a
series of books," said study author Dr. Patricia Boyle, a
neuropsychologist at the Rush Alzheimer's Disease Center and an assistant
professor of behavioral sciences at Rush University Medical Center in
Chicago.

Read the rest of the article here.

Join me.  Live long on-purpose!

Pittsburgh Penguins’ Stanley Cup Runneth Over

June 17, 2009 By kwmccarthy

SeaWorld Orlando has Discovery Cove where you can swim with the dolphins and the Penguin Encounter where you can watch penguins frolic and play in a frozen environment.  

ATT130229

Move over Orlando, Pittsburgh has bested SeaWorld with Super Mario's Mansion where the whole family can swim with the Penguins AND the Stanley Cup. 

I grew up in the Pittsburgh, PA area and we Pittsburghers do love our sports.   My brother, Bob, who lives there, keeps me up to date with lots of happenings around town.   Sports are something fun we've shared as kids, especially since we were a family of athletes.  

Mario Lemieux is the owner of the Pittsburgh Penguins.  The team's former star and hockey legend naturally threw a party at his home for the championship team.   My brother has some friends who attended the team party and forwarded these photos.  (Note that the kid in the yellow flotation device is not wearing Red Wings.)

Don't be too alarmed by the scene.   The Stanley Cup is traditionally hoisted and jolted by the winning team.  It is revered enough to fight for; real enough to be enjoyed.  The Stanley Cup adds yet another page to its history of storied adventures.

Let's hope that Cup can swim!

Be On-Purpose!

Kevin

Mario's Mansion outside of Pittsburgh:

ATT130237

The Stanley Cup on display before it takes a dip in the pool.

ATT130239

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